Improve your customer retention and lifetime value by listening to your customers and learning
Often overlooked, customer and audience research is a great way to improve loyalty and ensure your customers are satisfied and will come back again, and again.
We conduct regular surveys for our clients that have helped dictate future business decisions on product releases, sizing and much more.
Get in touch with our team to develop an achievable marketing strategy.
A boutique agency that really cares about their clients and, most importantly, delivering outcomes. They are a great extension to our in-house team and allow us to drive digital marketing efforts forwards continually.
JP Then
Co Founder
We have had a great experience working with SOMO. They've helped boost our brand awareness in the competitive beauty space, and our sales continue to grow month over month with their support. The team is very knowledgable, helpful, and a pleasure to work with.
Camille Pylypczak
Co Founder
We love working with SOMO. They are what a great partnership is all about: incredibly collaborative, always pushing us to be better and always there when we need them. Highly recommend.
Hayley Pardoe
Mar
SOMO is an amazing company. I took Neil’s advice at the start of the pandemic to invest in digital marketing, against my own instincts, and it turned out to be the best investment I ever made in my business. They were lovely to work with and our sales soared during a period that saw many similar-sized businesses shut down entirely.
HIGHLY recommend hiring them, even if you’re running a tight ship. They really understand the digital market and are constantly looking for ways to improve on their methods of reaching new audiences.
Lee Dekel
Founder
Neil, Adam, Christina and the team at Somo have been an absolute delight to work with. I've worked in an agency myself previously and so have a high expectation of any agencies that I now collaborate with as an in-house marketer. These guys totally outdid that expectation. They went above and beyond and have produced fantastic Facebook/Instagram ad campaigns that have exceeded our agreed ROI. They keep bringing even more value to the table than I was hoping for. Can't recommend them enough.
Jazz Andrews
Marketing Manager